I Information Collection
We collect the following categories of information to provide and improve our AI aggregation services:
Information Users Provide Proactively
- Account Information: When you register for an account, you provide your email address, username, and password.
- Profile Information: You may optionally provide additional profile information such as your name, company name, or avatar.
- Communications: When you contact our support team, we collect your email address and the contents of your communication.
Information Collected Automatically
- Usage Data: We automatically collect information about how you interact with our platform, including pages visited, API calls made, timestamps, and features used.
- Device and Browser Information: We collect your IP address, browser type and version, operating system, device type, and language preferences.
- Log Data: Our servers automatically log API requests, including the model called, input/output token counts, and response times.
Payment Information
- Payment Data: When you make a purchase, payment processing is handled by our third-party payment partners (Stripe, Alipay, WeChat Pay). We do not store full credit card numbers or payment credentials on our servers. We may store transaction records, payment amounts, and the last four digits of your payment method for reference.
II Use of Information
We use the information we collect for the following purposes:
- Providing Services: To operate, maintain, and deliver our AI aggregation platform, including processing your API requests and returning AI model responses.
- Processing Top-Ups: To process credit purchases, top-ups, and account balance management through our payment partners.
- Account Management: To manage your account, authenticate your identity, and provide account-related communications.
- Notifications: To send you service-related notifications, including payment confirmations, low balance alerts, and account updates.
- Fraud Detection: To detect, prevent, and investigate fraudulent activity, abuse, or security incidents on our platform.
- Data Analysis: To analyze usage patterns and trends, improve our services, develop new features, and optimize the user experience.
- Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
III Storage and Protection
- Data Location: Your personal data is stored on servers located in China, in compliance with applicable data protection laws.
- Password Security: Passwords are encrypted using industry-standard hashing algorithms. We never store plain-text passwords.
- Encryption in Transit: All communications between your browser/application and our servers are encrypted using SSL/TLS protocols.
- Security Measures: We implement appropriate technical and organizational security measures, including firewalls, access controls, regular security audits, and monitoring to protect your data against unauthorized access, alteration, disclosure, or destruction.
⚠ Note: While we take data protection seriously, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
IV Sharing and Disclosure
- Not Selling Data: We do not sell your personal data to third parties.
- AI Providers: When you make API calls through our platform, your requests are forwarded to our partner AI model providers (including DeepSeek, Zhipu AI, Alibaba, and others). These providers receive only the data necessary to fulfill your specific request and are contractually obligated to protect your data.
- Payment Providers: We share necessary payment information with our payment processing partners (Stripe, Alipay, WeChat Pay) to process your transactions.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or in response to valid governmental requests.
- Protecting Rights: We may disclose information when necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
V Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to be Informed: You have the right to be informed about how we collect and use your data, as explained in this Privacy Policy.
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right of Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
- Account Deactivation: You may deactivate your account at any time through your account settings or by contacting us. After deactivation, your data will be retained only as long as necessary for legal or operational purposes.
To exercise any of these rights, please contact us using the information in Section X.
VI Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These include:
- Essential Cookies: Required for the basic operation of our website and services, such as maintaining your login session.
- Analytics Cookies: Used to understand how visitors interact with our platform and improve our services.
- Preference Cookies: Used to remember your preferences and settings.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.
VII Data Retention
- General Retention: We retain your personal data for as long as your account is active or as otherwise necessary to provide you with our services.
- API Logs: API request and response logs are retained for a period of 90 days for debugging, monitoring, and fraud prevention purposes, after which they are anonymized or deleted.
- Legal Retention: Certain data may be retained longer if required by applicable law or for the establishment, exercise, or defense of legal claims.
VIII Protection of Minors
Our services are intended for adults aged 18 years or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
IX Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
X Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: